legal

Privacy Policy


SMS Contractors
Last updated: June 2026

Introduction

SMS Contractors ("we," "us," or "our") is committed to protecting the personal information of visitors to our website and clients who engage our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.By using our website at smscontractors.ca, you agree to the practices described in this policy.

Information We Collect

We collect personal information in the following ways:

Information you provide directly:

Name

Email address

Phone number

Project details or messages submitted through our contact form

Information collected automatically:

Browser type and version

Pages visited and time spent on site

Referring website or source

Device type and operating system

IP address

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes

Communicate about your project

Schedule consultations or site visits

Improve our website and services

Send service-related updates when applicable

Comply with legal obligations

We do not use your information for unsolicited marketing without your consent.

How We Store and Protect Your Information

Your information is stored securely and accessible only to authorized team members. We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

Trusted subcontractors or service providers who assist in delivering our services, under confidentiality obligations

Third-party tools that support our website operations (such as web hosting, analytics, or form processing platforms)

Legal or regulatory authorities when required by law

Any third parties we work with are required to handle your information in a manner consistent with this policy.

Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is collected in aggregate and is not used to identify individuals.

You can disable cookies through your browser settings. Note that doing so may affect the functionality of certain parts of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

Your Rights

Under applicable Canadian privacy law (PIPEDA), you have the right to:

Request access to the personal information we hold about you

Request corrections to inaccurate or incomplete information

Withdraw consent for how we use your information, subject to legal or contractual limitations

Request deletion of your information where applicable

To exercise any of these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SMS Contractors Email: muain@smscontractors.ca Phone: (647) 760-2911 Location: Scarborough, Ontario

FAQ

Frequently Asked Questions

How long does a typical renovation take?
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Do you provide free consultations?
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Can I live in my home during the renovation?
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What areas do you serve?
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Are your renovations fully insured and licensed?
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